Back to Search

Webinar I Build a Team That Performs: Clear Expectations, Simple Training, Real Accountability

Tuesday, November 10, 2026 (3:00 PM - 3:45 PM) (EST)

Description

Staffing challenges can quickly drain time and energy when expectations are unclear and training is inconsistent. This webinar is designed for independent restaurant owners and managers who want a more reliable way to build and lead their teams. We will show you how to define what great performance looks like, so your team is not guessing, and where breakdowns in training and accountability are holding you back.

The good news is building a strong, consistent team does not require more hours on the floor. You will learn a practical approach to setting clear expectations, training faster, and creating accountability that runs through daily operations. You will leave with simple tools and a clear path to develop a team that performs consistently, takes ownership, and reduces the need for constant oversight.

What You’ll Walk Away With:

  • Define “great performance” so your team is not guessing
  • Install simple training and coaching that sticks
  • Build accountability into daily operations, not confrontation
Presenters: Kelli Laube and Sara Bray

Kelli Laube, Product & Training Specialist
Kelli is a seasoned Hospitality Trainer with RestaurantOwner since 2011. Throughout her career, she has excelled in various front-of-house roles including Hospitality Director. Kelli's pivotal role involves aiding independent restaurant operators and teams via webinars, workshops, and training content. Simultaneously, she serves as a Product & Training Specialist at the National Restaurant Association, fostering successful teams and unforgettable guest experiences for restaurants.



Sara Bray, Vice President, Workforce and Business Development
With over two decades of expertise in the industry, Sara brings a wealth of knowledge to her role overseeing strategy and operations. She focuses on optimizing efficiencies and solutions for restauranteurs. A recognized workforce and industry expert, Sara regularly tackles pressing workforce and operational challenges. Her initiatives are aimed at achieving operational excellence, elevating guest experiences, and stimulating sustainable growth in the hospitality sector.


Event Contact
Samantha Poole
Send Email
Tuesday, November 10, 2026 (3:00 PM - 3:45 PM) (EST)

This concise webinar will have a 30 minute presentation followed by Q&A.

Register
Powered By GrowthZone